HUMAN RESOURCE PRACTICES AND JOB SATISFACTION AS DETERMINANTS OF EMPLOYEE LOYALTY: THE CASE OF TOP PERFORMING BANKING INSTITUTION S IN A PHILIPPINE DISTRICT
Area of Research
Abstract
The study delve
d into human resource practices and Job satisfaction's impact on
employee loyalty of top performing banking in stitutions in the 4 th District of Quezon.
Participants of the study are the employees of banking institutions in the selected 4
municipalities of the 4 th District of Q uezon namely Atimonan, Gumaca, Lopez , and
Calauag. The data was gathered through the use of a survey questionnaire , in which it
solicited information about the respondent’s d emographic profile (i.e. gender, age, job,
designation, salary, and religion )). Questions about the HR practices and its
implementation are also included to determine the e xtent of human resources practices
concerning S election and Recruitment, Training and Development, Compensation and
Benefits, Employee and Labor relation, Retention, Safety, and Health. Also included are
questions relati ng to the level of job satisfaction of employees. Th ese factors
determine d the significance of HR practices and Job satisfaction on employee loyalty of
top performing banking institution in the 4 th District of Quezon . Furthermore, it was
found out that the workforce is composed mainly of the young generation and all dimensions in HR practices are beneficial for the development of employees in the
organization.
Keywords
human resource practices
job satisfaction
employee loyalty
banking institution
the young generation
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APPLIED TECHNOLOGY, SCIENCE , INDUSTRYBUSINESS, ECONOMICS AND INDUSTRY 4.0 RESEARCHBUSINESS, INDUSTRY, LIVELIHOOD and FOOD SECURITYCOMMUNITY DEVELOPMENT and SOCIAL SUSTAINABILITYEDUCATION 4.0 AND WORKFORCE 4.0 RESEARCHEDUCATION and EDUCATION MANAGEMENTENVIRONMENTAL CONSERVATION, PROTECTION and DEVELOPMENTENVIRONMENTAL PROTECTION, DEVELOPMENT, AND CONSERVATION RESEARCHHEALTH and WELLNESS PROGRAM DEVELOPMENTHEALTH RESEARCH, DEVELOPMENT, INNOVATION AND EXTENSIONHUMANITIES, ARTS, CULTURE and TOURISMLEGAL, LAW ENFORCEMENT AND CRIMINOLOGY RESEARCHPOLITICS, SOCIETY, AND CULTURE RESEARCHTECHNOLOGY, ENGINEERING, AND INDUSTRY 4.0 RESEARCH