SALES AND SERVICES MONITORING SYSTEM FOR PC BROKER

"A sales and services monitoring system is a web-based system used to monitor and manage sales and services activity. A web-based system will be helping administrators, staff and customers for smooth and convenient transaction, in terms of sales and services (Kirui, 2016). Using computerized sales and services monitoring systems, allow for considerable accuracy, in sales and services management. Sales and services systems give a better insight as to which products are commonly purchased. Computerized sales and services monitoring system helps in providing customer details, service details, purchases and sales details. Sales and services monitoring system, help save time for the business and the customers. It helps them track their repair service code, and monitor the status of their repaired gadgets. This allows customers to verify the condition of the repairs being made, and how much they need to pay for the service. By using this computerized sales and services monitoring system, it facilitates convenience on the customer’s part especially in purchasing products. The amount of time that can be saved by the business and the customer, is perhaps the biggest benefit that a computerized sales and services monitoring system can give. In cases where a computer store or repair shop adopts the traditional or manual process of sales and services, the manager will simply accept the repair product from the customer, and tell the customer to wait for the initial findings of the repair jobs, which sometimes cannot be done in one day. This proves to be time consuming and a long process of waiting on the part of the customer. On the other hand however, when they avail of the sales and services monitoring system, they can save a lot of time, and use the saved time for other purposes. The only thing the administrator/staff will do, is to provide the repair service code to the customer, which they can use, in checking the repair status of their gadget, and whether seervice is already done or is still in progress. In addition, this system also ensures that all sales, services, and other documents relating to the system, are well monitored and managed. Finally, the monitoring system creates a better business prospect to those in the electronic repair industry."