Critical Success Factors for Healthcare Providers: An Exploratory Analysis

Completed2013

Abstract

There are five major healthcare providers in Lucena City, in which their key success indicators were determined. A four-factor loadings were determined after running a principal component analysis from the different elements covering length of stay, occupancy rate, nasocomial infection, mortality rates, customer service, facilities and human resource components.

Keywords

healthcare
critical success factors
exploratory analysi
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