Evaluation of the Services Rendered by MSEUF Administration Departments during Enrolment
Area of Research
Abstract
This study aimed to determine the efficiency and satisfaction of the MSEUF-Lucena clients on the services rendered during enrolment period by the university. Using descriptive-survey method, a survey questionnaire was utilized in data collection involving 100 students from the different departments. Frequency, percentage, and weighted mean were used in the interpretation of data.
Results showed that the enrolment procedure in relation to the services rendered by the Registrar, Assessment/Accoun
Keywords
management
corporate social responsibility
quality service
customer service
clients
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APPLIED TECHNOLOGY, SCIENCE , INDUSTRYBUSINESS, ECONOMICS AND INDUSTRY 4.0 RESEARCHBUSINESS, INDUSTRY, LIVELIHOOD and FOOD SECURITYCOMMUNITY DEVELOPMENT and SOCIAL SUSTAINABILITYEDUCATION 4.0 AND WORKFORCE 4.0 RESEARCHEDUCATION and EDUCATION MANAGEMENTENVIRONMENTAL CONSERVATION, PROTECTION and DEVELOPMENTENVIRONMENTAL PROTECTION, DEVELOPMENT, AND CONSERVATION RESEARCHHEALTH and WELLNESS PROGRAM DEVELOPMENTHEALTH RESEARCH, DEVELOPMENT, INNOVATION AND EXTENSIONHUMANITIES, ARTS, CULTURE and TOURISMLEGAL, LAW ENFORCEMENT AND CRIMINOLOGY RESEARCHPOLITICS, SOCIETY, AND CULTURE RESEARCHTECHNOLOGY, ENGINEERING, AND INDUSTRY 4.0 RESEARCH