Academic Support Services of State Universities and Colleges in Region IV-A CALABARZON: Developing a Student Services Manual of Operations
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Abstract
The study investigated the quality of academic support services being rendered by the Office of Student Affairs among the state universities and colleges in Region IV-A. It also highlighted the issues that can affect the improvement of the academic support services in state universities and colleges. This study is a descriptive research that employed quantitative and qualitative approaches. For the quantitative approach, survey method was used to elicit data on the quality of academic support services.
Keywords
academic support services
service quality
student development
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APPLIED TECHNOLOGY, SCIENCE , INDUSTRYBUSINESS, ECONOMICS AND INDUSTRY 4.0 RESEARCHBUSINESS, INDUSTRY, LIVELIHOOD and FOOD SECURITYCOMMUNITY DEVELOPMENT and SOCIAL SUSTAINABILITYEDUCATION 4.0 AND WORKFORCE 4.0 RESEARCHEDUCATION and EDUCATION MANAGEMENTENVIRONMENTAL CONSERVATION, PROTECTION and DEVELOPMENTENVIRONMENTAL PROTECTION, DEVELOPMENT, AND CONSERVATION RESEARCHHEALTH and WELLNESS PROGRAM DEVELOPMENTHEALTH RESEARCH, DEVELOPMENT, INNOVATION AND EXTENSIONHUMANITIES, ARTS, CULTURE and TOURISMLEGAL, LAW ENFORCEMENT AND CRIMINOLOGY RESEARCHPOLITICS, SOCIETY, AND CULTURE RESEARCHTECHNOLOGY, ENGINEERING, AND INDUSTRY 4.0 RESEARCH