Readiness Of Selected Hotels And Restaurants In Quezon Province In Integrating Smart Technology

Smart Technology is the newest trend arising in the Hospitality Industry and becoming in demand nowadays. The study aimed to determine the level of Readiness of the Selected Hotels and Restaurants in integrating the Smart Technology in Quezon Province. A descriptive research methodology was utilized. The researchers used a Quantitative approach that summarized all the data through statistical methods such as the Frequency, Percentage, Weighted mean, and T-Test. The research instrument is a pilot-tested self-made questionnaire that focuses on the level of readiness of the owners and employees in integrating the smart technology and the data was gathered through answering online google form. As such, this research aid the Hotels and Restaurant owners and employees to identify their level of readiness in integrating different Smart Technology. As shown in the result, the employees agreed in integrating smart technologies in their establishment. Respondents believe that having smart technology will provide a quick and effortless service and it is more convenient since it will lessen the possible errors in the service. Moreover, the employees and business owners are very much ready in integrating smart technologies with respect to procedural process and manpower/personnel, for that reason, respondents will be able to properly utilize smart technologies as well as to further develop their skills in utilizing smart technology.