Modeling the Impact of Technology as a Moderator in the Nexus of Government Regulation, Knowledge Management, and ERP in Semiconductor Companies

This study investigates the moderating role of technology in the relationship between government regulation, knowledge management, and ERP system utilization among semiconductor companies. Using Partial Least Squares Structural Equation Modeling (PLS-SEM), the research model evaluates both direct and moderating effects to better understand the dynamics that influence successful ERP implementation. Results reveal that government regulation significantly influences both knowledge management and ERP system utilization, with a large effect size on knowledge processes. Knowledge management emerged as the strongest predictor of ERP system utilization, underscoring its central role in ERP performance. Technology was found to significantly moderate the relationship between knowledge management and ERP utilization, enhancing the effectiveness of knowledge practices when digital tools are in place. The findings emphasize the strategic value of aligning internal capabilities with enabling technologies, offering practical insights for improving ERP outcomes in the semiconductor industry.