iLounge Series: How to Reset Your MSEUF Student Accounts (Student Portal, Microsoft, Canvas LMS)
Learn how to request an account reset for your MSEUF Student Portal, Microsoft account, and Canvas LMS through the ICTD iLounge. This guide covers the requirements, what to bring, and how to use the iLounge Kiosk for a smooth account recovery process.
Welcome to the iLounge Series by the Information and Communications Technology Department (ICTD) of Manuel S. Enverga University Foundation (MSEUF).
This tutorial provides a step-by-step guide for students who need assistance regaining access to their MSEUF Student Portal, Microsoft account, or Canvas LMS. Learn the requirements, what to bring, and how to submit an account reset request through the iLounge Kiosk.
What You Will Learn in This Video
- What to bring for account reset
- How to use the iLounge Kiosk for account reset requests
Why Account Reset Services Matter
Your university accounts provide access to important academic and administrative services. If you are unable to sign in to your Student Portal, Microsoft account, or Canvas LMS, the account reset service can help restore access through a secure verification process.
Step 1: Prepare the Required Information
Before requesting an account reset, make sure you have the necessary identification and information required for verification.
Step 2: Visit the iLounge
Proceed to the ICTD iLounge located at the Ground Floor, Library Complex, MSEUF Main Campus, Lucena City.
Step 3: Use the iLounge Kiosk
Follow the instructions shown in the tutorial to submit your account reset request through the iLounge Kiosk.
Step 4: Wait for Processing
Once your request has been submitted, wait for the necessary verification and processing procedures to be completed.
Important Reminders
- Bring the required identification and supporting information.
- Ensure that the details you provide are accurate and up to date.
- Follow all ICTD verification and security procedures.
- Keep your account credentials secure after the reset process is completed.
Need Assistance?
For inquiries and assistance, you may contact us through the following channels:
- Email: ictd@mseuf.edu.ph
- Visit: iLounge, Ground Floor, Library Complex, MSEUF Main Campus, Lucena City
iLounge Series aims to help MSEUF students access university services and resources through clear and easy-to-follow tutorials.
- SDG 4 – Quality Education
Supports continuous access to digital learning platforms and educational resources by helping students regain access to their academic accounts. - SDG 9 – Industry, Innovation and Infrastructure
Promotes the use of technology-enabled student support services through the iLounge Kiosk and digital account management systems. - SDG 10 – Reduced Inequalities
Ensures all students have equal access to account recovery services and university digital platforms. - SDG 16 – Peace, Justice and Strong Institutions
Strengthens identity verification and account security processes through standardized account reset procedures. - SDG 17 – Partnerships for the Goals
Demonstrates collaboration between ICTD and the university community in delivering accessible and reliable digital support services.
