Official Statement Regarding the Reported Canvas Infrastructure Security Incident

Manuel S. Enverga University Foundation is aware of the recently reported security incident involving the infrastructure of Canvas / Instructure.

At this time, the details of the incident remain under investigation by Canvas/Instructure, and there has been no official confirmation regarding the extent of the incident, the specific data involved, or whether the systems and data of Manuel S. Enverga University Foundation are affected.

The Information and Communications Technology Department (ICTD) and Data Protection Officer (DPO) are currently coordinating internal monitoring and reviewing relevant system activities as a precautionary measure while awaiting further official updates from Canvas/Instructure. We are closely monitoring the situation to ensure the continued protection and security of university systems and user accounts.

As a precaution, we strongly encourage all students, faculty, employees, and other users of the university’s Canvas platform to observe the following security practices:

• Immediately change your Canvas password, especially if the same password is used on other platforms or services.
• Enable Multi-Factor Authentication (MFA) or Two-Factor Authentication (2FA) whenever available.
• Be cautious of suspicious emails, login pages, messages, or requests asking for account credentials or personal information.
• Monitor your university and personal accounts for any unusual or unauthorized activity.
• Avoid reusing passwords across multiple platforms and services.
• Report any suspicious activity or potential account compromise immediately to ICTD.

ICTD will continue to coordinate with Canvas/Instructure and provide updates to the university community as soon as verified information becomes available.

For any concerns related to data privacy, account security, or the possible exposure of personal information in connection with the reported incident, users may coordinate directly with the University’s Data Protection Officer (DPO) through email at dpo@mseuf.edu.ph. The University remains committed to protecting the privacy and security of personal data in accordance with applicable data privacy regulations and institutional policies.

We thank everyone for their cooperation, vigilance, and understanding.

Manuel S. Enverga University Foundation