University Laboratories Quality Objectives

1. Develop one new technique and/or procedure for the enhancement of laboratory 
safety every year for five years. 
2. Evaluate the performance of all staff on the 100% implementation of procedures for 
the efficiency of facilities and equipment in their respective laboratories at every end of 
the semester for the next five years. 
3. Achieve a customer satisfaction rating in all laboratories higher than the weighted 
mean of 4.0 on a scale of 1-5, 5 being the highest, at the end of the semester for the 
next five years.