1. Enhance operational performance by covering sixty percent (60%) to eighty percent (80%) of the audit program per approved Operations Manual every year for five years.
2. Reduce processing time in the submission of relevant audit report from fifteen (15) days to ten (10) working days consistently throughout the year for five years.
3. Achieve a customer satisfaction rating higher than 3.5 in a scale of 1-5 every end of the semester every year for the next five years.
